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In order to assist automobile insurers who wish to conduct a Standardized Labor Rate Survey, the Department has developed an online application that insurers may use to upload labor rate survey data, geocode each auto body repair shop, calculate the prevailing labor rate for each labor rate category, and submit the final results to the Department. The Department is not requiring insurers to use this application and insurers who choose to conduct a labor rate survey may undertake its own process to geocode repair shops, calculate the prevailing labor rate for each labor rate category, and submit the final results to the Department. However, an insurer’s use of this application will constitute compliance with the requirement in the Fair Claims Settlement Practices Regulations subdivision 2695.81 for these identified processes.

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